FAAN commits to implement service quality
FAAN commits to implement service quality The Managing Director, Federal Airports Authority of Nigeria FAAN, Mrs. Olubunmni Kuku, has vowed to implement priority initiatives focused on safety, security, digital transformation, service quality and revenue generation. She made the promised during a meeting with the members of the Airline Operators of Nigeria, AON to discuss salient issues affecting the industry convened by FAAN. Mrs. Kuku expressed her desire to see FAAN become one of the top airport management companies in sub-Saharan Africa within the next decade, and emphasized the need for collaboration with AON to achieve this goal. She also identified the need for frequent meetings, quicker response to AON correspondences, and further improvements on airport infrastructure. Responding, the Vice President, AON, Dr. Allen Onyema commended FAAN for its efforts to bring about positive changes at the federal airports under its control. “When government does what ...