BASL reiterates zero tolerance policy against violence at MMA 2

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BASL reiterates zero tolerance policy against violence at MMA 2








Bi-Courtney Aviation Services Limited (BASL), operators of the Murtala Muhammed Airport Terminal Two (MMA2), has reiterated its unwavering zero tolerance policy against any form of violence within the terminal premises, particularly against personnel discharging their lawful duties.
Its Head, Corporate Communications , Ajoke Yinka-Olawuyi, who disclosed this said on Sunday, April 20, 2025, at approximately 13: 18hrs, a disturbance broke out at the check-in counter of one of the airlines operating from MMA2.
 The disruption , she said stemmed from passenger agitation over issues reportedly linked to a system error. 
While efforts were being made to calm the situation and facilitate a smooth resolution, she said  an Aviation Security (AVSEC) officer on duty was physically assaulted by a male passenger.
This regrettable incident, the BASL spokesperson said mirrors a similar occurrence in December 2024, where another staff member was also assaulted while on duty.
 BASL , she affirmed strongly condemns these acts and emphasizes that violence against any staff member or service provider at MMA2 will not be condoned under any circumstances.
The matter, she said  was immediately escalated, and the offending passenger has since been handed over to the police for further investigation and necessary legal action. 
BASL , she said will continue to follow up on the case to ensure justice is served.
“We are deeply concerned by the recurrence of such attacks on our personnel and will not hesitate to take decisive action to protect all individuals who work at MMA 2.
  “All passengers and terminal users are expected to resolve grievances through lawful and respectful means. Our staff are here to assist and must be treated with dignity.
"BASL remains committed to maintaining a safe, respectful, and secure environment for all terminal users and will continue working closely with the appropriate authorities to enforce its zero-tolerance stance on violence."

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